I would like to thank Diggs for offering the option of a refurbished crate. The discount is much appreciated, and the "flaws" were very minor! When we had a question and small concern about the product, your Customer Service is better than Top Notch! Even if I hated the product (which I don't!) I would buy from Digg's again simply for the excellent Customer Service. Thanks, ANGI, for your help and Superior Customer Service experience! A true breath of fresh air!!
First of all, shipping was incredibly fast so a refurbished crate is a great option if you can’t wait. Because of my proximity to warehouse, I got my crate THE NEXT DAY! Amazing. It does have visible scuffs on the plastic. It bothers me a little. Functionally, the crate is fantastic. The door closed securely and there is no annoying rattling sound when my dog moves around at night. The garage door isn’t as smooth as I would like but it’s a fantastic feature if you want to give your pup an open floor plan :) I got a medium size for my six-month-old Jack Russell mix and he loves it. The construction is far superior to other crates. It’s nice to look at. And the medium size is compatible with other crate covers and mats so it’s easy to build a dream home for your pup. The diggs tool is also a great accessory for this crate. It fits nicely and keeps the crate mat from getting messy as it would if I gave my pup a stuffed kong.Overall, I’m happy with the product and customer service. I definitely recommend the crate and if you don’t care for the potential of a few scuffs, save yourself some cash and get refurbished!
We got the crate a couple days before picking up our puppy Luna. This crate is the perfect size, especially with the puppy divider for her and she loves to go to sleep in it. The is no noise when close or opening the doors and we can easily move it around to from room to room. Also thank you for the great customer service when inquiring about our order.
My mini Goldendoodle puppy loves this crate. It has made crate training go way smoother. It was well worth the upgrade from a wire crate. I was impressed with everything from the careful packaging to the quality of the product itself.