United StatesI was impressed with the customer service when I had a problem with door of my new crate. The door was super easy to install
United StatesThis is why I’ll stay loyal to this brand. My door had a screw come out and they immediately send a new door and instructions. My 11 year son took off the ok’d door and put on the new one. So easy!!! Love customer support and brands that respond quickly and always do the right thing. Nice job Diggs.
United StatesAmazing!! This replacement part came quickly and was extremely easy to replace.
United StatesThe original purchase of the crate arrived with a damaged door. The damage resulted in the door not closing properly. One mrning we found a very nervous pup and several 'gifts' from her around the house because she managed to escape during the night. The folks at Diggs provided excellent customer service and replaced the damaged door along with simple instructions on how to swap it out. Unfortunately, the replacement part took a full month to arrive, hence the 4 stars instead of 5.
