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Product is top notch and service even better. My Luna really like her crate.
We received our Diggs Crate with a faulty side panel (shipping issue). I immediately contacted Diggs via email and they responded next day. They sent me another side panel free of charge and fixed my problem immediately. Can’t say enough how wonderful this team is.
Easy to set up and the Diggs team sent out a new part immediately once we alerted them to the issue on arrival of the shipment. He loves his new home. Thanks for taking such good care of us and our sweet new pup!
Awful!!!!!!!!!!!! The unit has serious design and construction problems and doesnot fit together properly. The unit did not fit at all and fell on our dog.
Thank you for bringing this to our attention. None of our products should be collapsing or falling if assembled correctly and free of any defects. We certainly need to learn more about your experience. Our care team will be there to help find a remedy.