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We had a problem with the "garage door" lifting correctly. The replacement piece came quickly. Installation was easy.
So easy to install and replace the bad one.
Panel finally came without damage
3rd panel arrived safely
The dog crate worked well for my dog with regular anxiety but then we got a dog with separation anxiety and she was able to break out of both side. Even the side that’s not suppose to rise. We even had a replacement sliding side sent thinking it might have been defective, but she was able to break out of the new one too.
Hi Julia, Thank you for letting us know about your experience. Our Care Team will be reaching out via email to see how else we can help.