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After a few years the under tray for my large crate cracked. I called customer support and received a replacement (no charge) shortly after my call. They included an extra piece for more support. It fit perfectly- not surprised with anything this company does. They are awesome.
I heard back from the warranty team within an hour of my submission that a replacement under tray system was on the way. It was very easy to install and the added support system gives me confidence that we won’t have any further issues. I’m very impressed with our Diggs product & the value they place in their customer care team. They stand behind their excellent product!
Great experience working with Diggs in relationship to tray replacement..
Very well. Great customer service and fast delivery
The diggs team was so helpful when I needed a replacement tray for my dogs kennel. Their team went above and beyond