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The replacement base is working well and fixed a stability issue. It was easy to install. The sliding tray runs smoothly for easy cleaning.
Our new item works well with our current Diggs crate. We needed to replace the base due to over rocking in the crate side. The disassembly video was very helpful. Customer service was excellent.
Amazing product, super simple to fold up for travel.. Our German short haired pointer loves to lounge in it with the snooz pad..