Hello. It hasn’t been delivered yet as it’s out of stock But the rep was super helpful
Easy to install My lab is fine with it
I have had and continue to experience the best customer service. We have a very happy, very loving and rowdy GSP. He is an extremely brilliant little guy that requires a more secure and comfortable home/bed. He has been… a handful but we adore him. I researched a ton of dog crates and landed with Diggs. The website descriptions are on point. We had a small hiccup in our large crate. When I emailed to discuss, the team was very responsive and I emailed with the same person the whole time. The team communicated with professional, humor and kindness. She was very patient with me while i had to come and go via email due to life and work travel. I was sent descriptive and supportive emails that also included videos. I’m checking out other Diggs items. The new pillow looks amazing! I know if I have any questions big or small, the Diggs team will be a true partner. I highly recommend their products.
Thank you so much for your feedback Natalie! It was a pleasure working with you.
My customer service experience was great. My tray cracked and a replacement was sent quickly. Also cushioning was sent to prevent future cracks.