United StatesHello. It hasn’t been delivered yet as it’s out of stock But the rep was super helpful
United StatesEasy to install My lab is fine with it
United StatesI contacted Diggs when I found the tray for my large revolve had cracked. They contacted me immediately and sent a replacement tray and a special foam kit to wrap the bottom bars with. There are very few companies I trust my doggies safety with but Diggs is the best
United StatesI have had and continue to experience the best customer service. We have a very happy, very loving and rowdy GSP. He is an extremely brilliant little guy that requires a more secure and comfortable home/bed. He has been… a handful but we adore him. I researched a ton of dog crates and landed with Diggs. The website descriptions are on point. We had a small hiccup in our large crate. When I emailed to discuss, the team was very responsive and I emailed with the same person the whole time. The team communicated with professional, humor and kindness. She was very patient with me while i had to come and go via email due to life and work travel. I was sent descriptive and supportive emails that also included videos. I’m checking out other Diggs items. The new pillow looks amazing! I know if I have any questions big or small, the Diggs team will be a true partner. I highly recommend their products.
Thank you so much for your feedback Natalie! It was a pleasure working with you.
United StatesMy customer service experience was great. My tray cracked and a replacement was sent quickly. Also cushioning was sent to prevent future cracks.
