[Video Transcript]
Zel: Hey everybody. Zel again here from Diggs. This is the intro series for the Diggs Revol dog crate. Again here with Willie and Hilliary.
Hillary: Hello. Hey everyone.
Zel: Alright. What should we cover this time?
Hillary: Alright. Let’s talk about how to collapse the crate.
Zel: Yes. The key feature.
Hillary: Yes, the key feature.
Zel: Alright. So when it’s raised, to lower it you simply — I’m right-handed by the way — so I like to position myself this way. My right arm towards the crate. Easier that way
Hillary: Okay.
Zel: And you turn it counterclockwise. So, that means I’m turning it towards you 90 degrees.
Hillary: Okay.
Zel: Let the weight of the crate, the ceiling drop back down, and then you just fold the doors in. To raise it you just reverse. Lift the doors up
Hillary: Okay.
Zel: Raise that all the way up.
Hillary: Alright.
Zel: Turn 90 degrees.
Hillary: Okay and then how do I know that this ceiling is secure now?
Zel: Very important question. Uhm so number one, you want to listen for this click — that
Hillary: Alright.
Zel: That’s being locked you’ll see on the ceiling — hopefully on the video — there’s a notch on the ceiling and notch on the handle. You want those lined up but if you hear that actual click, you’re good to go.
Hillary: Alright and.
Zel: That ceiling.
Hillary: Very easy to see the notches.
Zel: This whole thing will support any weight.
Hillary: You were doing something with the sides.
Zel: Yes.
Hillary: So can you walk through it again? A little more slowly. Tell me what you were doing on the sides.
Zel: Sure. So, when this goes down sometimes it won’t go up like fall automatically by itself.
Hillary: And do you have to push it down?
Zel: No. You use the weight of the ceiling. You don’t want to push it down. What I did. I simply gently touched it on the side where it folds downward so it goes down.
Hillary: Okay and then these guys.
Zel: Yeah. Why don’t you give it a go?
Hillary: Ok. Let’s try. I’m also right-handed. Okay. Alright. This side. Alright, easy enough and I’m going to fold it back up. Let’s do it.
Zel: Let’s do it.
Hillary: It’s good.
Zel: Great.
Hillary: Nice. Easy enough.
Zel: Alright, thanks.